Additional Service for Customers
💡Additional services can be expensive because those services are not the main services of Ziptoss. Therefore, we do not recommend it to you. But, if you really need help and have any problems during your stay, we are willing to help you.
[Lists of Service]
Service coverage: Life Support Service for Daily life in Korea.
- Lifestyle managing service regarding settling down Korea
- Help to get a cell or internet connection in Korea
- Attend hospital with a customer
- WIFI router installation service
- Conciliation of a dispute with the landlord/lady
Lists of unavailable services
- Interpretation of the business meeting
- Korean education service
- Service requested outside the service areas
-Airport pick up service
Seogyo Branch, Suyu Branch, Seoul Nat'l Univ. Branch
Konkuk Univ. Branch, Gangnam Branch, Hongik Univ. Branch, Hoegi Branch, Isu Station Branch, Sungshin Women's Univ. Branch, Seonjeongneung Branch, Gangdong branch
Seogyo Branch, Gangnam Branch, Konkuk Univ. Branch, Hoegi Branch, Suyu Branch, Yeongdeungpo Branch
- Basic costs should be paid in advance.
- Accompanying interpretation service: 100,000KRW (Same price with Chinese service)
- 40,000KRW for additional 1 hour. Total service time cannot exceed 8 hours per day. (Expense for food is separated: 10,000KRW - Charging every 4 hours of service time)
- WIFI router installation service : free for a router, 25,000KRW for installation
- Surrogate shopping service : costs for items, 30,000KRW for service.
- Telephone interpretation service : 30,000KRW for 30minutes
[Service use procedure for customers]
- Application for service to the assigned agent or Ziptoss global service manager.
- Adjust the service schedule and prepay the basic cost
- After the service, settle the cost for additional service time if there is any.
- Service provider can abort the service if there is any harassment by the user to the Ziptoss employee. In this case, the service fee will not be refunded.
- Cancellation or refund due to simple remorse is not possible.
- Please don't be late for the schedule. The service time will be counted on the schedule whether the user is on the schedule or not.